Shipping
Most
stock items are shipped from my NJ warehouse via
Fedex ground. Delivery times are shown on the map
below. Heavy items (compressors, cabinets, etc) will
typically be drop-shipped from the manufacturer.

Fedex
Ground delivery transit times (from NJ)
Small
orders shipped to residential addresses (ie, under
$50 and less than 5 lbs) may be shipped through
Fedex's SmartPost service...Fedex picks up the
packages but the delivery is made through the US
postal service.
The
shipping cost for most
US ground shipments, regardless of the number of
items, is a fixed $10.00
charge per
order (excludes AK, HI, PR
& Canada). Any additional freight costs (due to
heavy or oversized individual items) will be
indicated in the item description or disclosed (via
phone or email) before your order is processed.
Air
shipment (Overnight, 2nd day, and 3-day Fedex
service) is available at additional cost. Shipping
cost to Canada, Alaska
and Hawaii will be quoted in advance
and actual charges applied
to your invoice when the order is processed.
Festool
tool and accessory orders over $150 are shipped
prepaid freight (FedEx ground) within the 48
Continental states. The $10.00 freight charge will be
manually credited to your order when the transaction
is processed.
Order Tracking
Since
most orders are consolidated and packed by Ultimate
Garage in NJ, a FedEx tracking number will typically
be generated on the day your order is processed so
that you may track your order online (at
www.fedex.com). High value items will require an
adult signature to verify their delivery.
Damage & Shortage
Claims
All
damages and shortages must be reported within 72
hours . All original boxes must
be retained for carrier inspection of damage claims.