Shipping
Stock
items are shipped from my NJ warehouse via UPS
ground. Delivery times are shown on the map below.
Heavy items (compressors, cabinets, etc) will
typically be drop-shipped from the manufacturer.

UPS
Ground delivery transit times (from NJ)
The
shipping cost for most
US ground shipments, regardless of the number of
items, is a fixed $10.00
charge per
order. Any additional freight
costs (due to heavy or oversized individual items)
will be indicated in the item description or
disclosed (via phone or email) before your order is
processed.
Air
shipment (Overnight, 2nd day, and 3-day UPS service)
is available at additional cost. Shipments to Canada,
Alaska and Hawaii will be quoted at actual cost.
Orders
are typically shipped via UPS. If you require US
Postal delivery, there is a $25.00
postal delivery handing charge for orders
weighing under 20 lbs, and a $50.00
fee
for shipments weighing 21-50 lbs. All orders over 50
lbs will have to ship via UPS or common carrier.
Festool
tool and accessory orders over $150 are shipped
prepaid freight (UPS ground) within the 48
Continental states. The $10.00 freight charge will be
manually credited to your order when the transaction
is processed.
Order Tracking
Since
most orders are consolidated and packed by Ultimate
Garage in NJ, a UPS tracking number is available upon
email request so that you may track your order until
it arrives. High value items will require an adult
signature to verify their delivery.
Damage & Shortage
Claims
All
damages and shortages must be reported within 72
hours . All original boxes must
be retained for carrier inspection of damage claims.